Compliment, complaint or feedback

Satisfied customers are very important to us. A complaint or concern offers us an opportunity to do better. Don't stick around with your complaint. Notify us. Your complaint can lead to improvement of our services. Every complaint is of course treated confidentially.


The complaints procedure

Do you have a compliment for-or a complaint about Puls? Please contact our quality team at

If you have any questions following the complaints procedure, please contact our service desk at During business hours, we can also be reached by phone at 088-031 3880.


Would you like to fill out a complaint, compliment or feedback for someone else? Then fill out the authorization form and send it to our quality assurance team at